Legal Notice

Seller
Hoteiya Honpo Co., Ltd.

Operations Manager
Hideyuki Tsubono

Address
1-1-15 Gran Avenue 1-102, Higashi-Asakayamacho, Kita-ku, Sakai-shi, Osaka 591-8008 Japan

Phone Number
072-201-2986

Email Address
info@hotei-ya.com

Sales Price
Displayed on each product page.

Other charges required in addition to the product price

• Domestic shipping: Free (delivered by mail service)

• International shipping: Shipping fee (varies by country)
  Import duties, consumption tax, etc. are to be borne by the customer.

Payment Method
Credit card, PayPal

Payment Timing
Payment occurs at the time of order confirmation.

Product Delivery Time
Usually, we ship within 5 business days after order confirmation.

Returns and Exchanges
Due to the nature of hygiene products, we do not accept returns or exchanges due to customer convenience.
If there is a defect in the product, we will process an exchange or refund only if it is deemed defective according to our standards.
Damage or loss during international shipping will be handled within the compensation scope of the shipping company.